CenterBrain™ by Stratagon

The AI engagement platform built for the full customer lifecycle

Video, chat, and voice agents, grounded in your organization's own content. Deployed across sales, support, service, and beyond.

Experience CenterBrain™

Service and support teams are under increasing pressure

Support and service teams are managing growing inquiry volume, rising customer expectations, and limited staffing. At the same time, customers expect clear, immediate answers across multiple channels.

The mission is personal support. The reality is capacity constraints.

The gap

Manual follow-up and repetitive question handling are no longer sustainable.

The answer

Businesses don't need generic automation. They need structured, organization-specific support that reinforces real service workflows.

Higher Ed

CenterBrain for Higher Ed

Extend admissions and student services beyond business hours. Video, chat, and voice agents grounded in your institution's documents, deadlines, and policies.

24/7 admissions and enrollment support
Grounded in institutional knowledge
Built for HBCUs, public, and private institutions

Explore CampusBrain™

Agriculture & Manufacturing

CenterBrain for Agriculture & Manufacturing

Give growers, distributors, and plant teams immediate, accurate product and operational guidance. Agents grounded in your product data, field trials, and dealer workflows.

Product and application guidance on demand
Grounded in your agronomic and operational content
Built for distributor, dealer, and plant-floor networks

Explore CenterBrain™

Professional Services Coming Soon

CenterBrain for Professional Services

Support client engagement and service delivery around the clock. Agents grounded in your firm's offerings, documents, and client workflows.

Around-the-clock client engagement
Grounded in your firm's service content
Built for scheduling and intake workflows

Coming Soon

Every CenterBrain deployment is grounded in your organization's own documents and workflows. Responses reflect how you actually operate, not generic AI output.

How CenterBrain gets to work

01 — Ground it

Connect your content

Documents, policies, product data, and workflows are reviewed and structured into a knowledge base the agent draws from. Nothing generic, nothing invented.

02 — Configure it

Choose your channels

Deploy video, chat, and voice independently or together. Each channel is configured for your workflows, tone, and escalation paths.

03 — Deploy it

Go live where your audience already is

Embed on your site, portal, or landing pages. No new app to download, no separate login for the people you're supporting.

04 — Improve it

Review, refine, expand

See what's being asked, update the knowledge base as things change, and add channels or use cases as your needs grow.

Got Questions?

Frequently Asked Questions

CenterBrain™ deploys across any organization ready to extend its team's reach. If you don't see your question here, the self-guided demo is the fastest way to understand what it does and how it works.

CenterBrain™ is an AI engagement platform that deploys video, chat, and voice agents grounded in your organization's own content. It extends your team's reach across sales, support, service, and beyond — the value is how CenterBrain™ is grounded in your actual documents, workflows, and operating reality, not generic AI output.

Most chatbots run on scripted flows or open-ended AI with no real grounding. CenterBrain™ is different on both counts: it's built on your approved content specifically, and it deploys as video and voice as well as chat — so the people you're supporting get a face-to-face or spoken interaction, not just a text box.

CenterBrain™ combines a conversational video layer, a structured chat layer, and a voice layer on top of a knowledge base built from your own documents and workflows. Each channel draws from the same underlying content, so the answers stay consistent no matter how someone reaches out.

CenterBrain™ runs on our platform, and embeds directly into your existing site, portal, or landing pages — no new app for your team or your customers to learn. We handle setup and configuration; you keep control over what the agent knows and how it responds.

Timelines depend on how much content needs to be structured and how many channels you're deploying at once. A single-channel launch grounded in existing documentation typically moves faster than a full video, chat, and voice rollout — we'll scope the exact timeline with you before kickoff.

Your knowledge base stays yours — it's built from documents and content you approve, and it's not used to train models outside your deployment. You control what the agent can see and say, and can update or remove content at any time.

Whatever is in your approved knowledge base — policies, product details, service offerings, scheduling, and process questions your team fields every day. Anything outside that scope is deflected gracefully, with a clear path to a human, instead of guessed at.

Both. CenterBrain™ is a platform you deploy, but getting it right also means structuring your content and workflows correctly from the start — so implementation includes both the technology and the setup work to ground it in how your organization actually operates.

Video, chat, and voice — each deployable independently or together. Start with whichever fits your current workflow, and add channels later without rebuilding the underlying knowledge base.

Yours, if you want it. The video agent can be built around a real member of your team — someone your customers or students already trust — instead of a generic stock avatar. It's your organization's face and voice fielding the conversation, not a synthetic stand-in.

Whoever owns the workflow you're looking to support — sales leadership, support or service operations, or whoever fields the highest volume of repetitive questions today. Technical stakeholders are useful for the integration conversation, but the initial fit conversation is about workflow, not infrastructure.

Pricing depends on the number of channels, the size of the knowledge base, and your deployment scope. We'll put together a specific quote once we understand what you're looking to support — reach out and we'll walk through it together.